Logistics customer service specialist

HR-Consulting (www.search4staff.com) on behalf of its client, an international Company is looking for candidates to fill the position of:

Logistics Customer Service Specialist

FUNCTION:

• You will be answering questions, analyzing problems and come up with a solution for simple and complex problems. Problems can include software BUGS, performance issues, resolving operational mistakes… So problems are very diverse and challenging.
• You will be working for 80 customers spread out all over the world.

DAILY SERVICE DESK ACTIVITIES:

• Analyze & solve problems that cannot be solved locally
• Follow up status of received questions/problems
• Distribute unsolvable problems to the correct person
• Register each incident/mail in service desk registration tool with correct & complete information
• Analyze results and report to the management

PROFILE:
• University degree or equal by experience
• Strong analytical mind-set
• Fluent in spoken and written English
• Thorough knowledge of MS Office
• Strong communicative skills
• Willingness for short assignments abroad
• Willingness to work in shifts

OFFER:
• challenging job with a lot of variety and future in a fast growing dynamic company
• Competitive salary according to knowledge and experience

TO APPLY:
Please submit your CV to HR-Consulting.

Please, indicate the relevant vacancy code (LSEN) in the subject line or CV.

E-mail: NP50@SEARCH4STAFF.COM, fax: 20-91-34, tel.: 022 876 557