Customer Care Representative | Chisinau

We are looking for an enterprising and dynamic Customer Care Representative.
As a part of a team, you will be responsible for providing correct and important logistic information towards these clients. As single point of contact, you will be responsible for the bonding and excellent service to our customers.
What we offer:

Work on international company with stable employement
Competitive salary
Work schedule: 09:00 – 18:00
Lunch compensation
Friendly and healthy work environment
Professional and personal growth with a dedicated team
Self-development and professional trainings

Job Description:

Maintaining a positive, empathetic, and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer issues
Keeping records of customer interactions, transactions, comments
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support

Skills/Qualifications:

University degree/or student
English B2
Computer literacy, MS Excel
Customer orientation

Our office is located in or. Chişinău, str. Mihai Viteazul 3, Business Center Unity Tower. We are a support service center located in Chisinau not a Call Center
Please submit your CV in English if you qualify to our requirements mentioning the name of the position by e-mail to: hr.moldova@essers.com.
Our website: www.essers.com E-mail: hr.moldova@essers.com
Web: www.essers.com